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REVISED
United States Court of Appeals,
Fifth Circuit.
No. 96-60598
Summary Calendar.
Michael Stuart DAWKINS, Plaintiff-Appellant,
v.
SEARS ROEBUCK AND COMPANY, Defendant-Appellee.
April 8, 1997.
Appeal from the United States District Court for the Southern
District of Mississippi.
Before SMITH, DUHÉ and BARKSDALE, Circuit Judges.
PER CURIAM:
This appeal arises from a dispute regarding a Sears Roebuck
and Company ("Sears") charge account in the name of the Appellant,
Michael Stuart Dawkins ("Dawkins"), and actions taken by Sears when
that account was in default. The district court dismissed all of
Dawkins's claims by summary judgment. We affirm.
BACKGROUND
Sears sent Dawkins billing statements on the account for
charges allegedly incurred by Dawkins's now ex-wife Jacquelinn
Hawkins ("Hawkins"). Dawkins asserts that he is not liable for
these charges, contending that Hawkins added Dawkins's name to her
preexisting Sears charge account while the couple was married.
Dawkins maintains that he was unaware that his name had been added
to the charge account, that he did not make the disputed charges,
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and that he first became aware of the account in the summer of
1991--after the couple had separated--when he received a billing
statement from Sears.
Upon receiving this statement, Dawkins contacted an attorney
who wrote to Sears, requesting verification of the debt. Sears
eventually conducted an internal investigation of Dawkins's claim
and decided not to absolve Dawkins from liability. Sears wrote the
account off as an uncollectible debt, and in early 1992, informed
a credit bureau that the account was delinquent. In late 1993 and
early 1994, Dawkins was denied credit on various occasions.
Thereafter, he sent a written request to Equifax, a credit bureau,
requesting that they determine whether Sears had correctly reported
Dawkins's credit information. Equifax contacted Sears, which
confirmed the credit report that it had previously sent Equifax.
On May 19, 1995, Dawkins sued in Mississippi state court,
alleging violations of state and federal law. Sears removed the
case to federal court, and Dawkins amended his complaint to allege
violations of the Truth-in-Lending Act, 15 U.S.C. § 1601 et seq.,
defamation, and intentional infliction of emotional distress. The
district court granted Sears's motion for summary judgment.
Dawkins appeals.
STANDARD OF REVIEW
We apply the same standard of review as did the district
court. Cockerham v. Kerr-McGee Chemical Corp., 23 F.3d 101, 104
(5th Cir.1994). Summary judgment is appropriate if the record
discloses "that there is no genuine issue as to any material fact
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and that the moving party is entitled to a judgment as a matter of
law." Fed.R.Civ.P. 56(c). The pleadings, depositions, admissions,
and answers to interrogatories, together with the affidavits, must
demonstrate that no genuine issue of material fact remains.
Celotex Corp. v. Catrett, 477 U.S. 317, 106 S.Ct. 2548, 91 L.Ed.2d
265 (1986).
ANALYSIS
I. THE TRUTH-IN-LENDING ACT
The district court held, inter alia, that Dawkins's Truth-in-
Lending Act claims were barred by the one-year statute of
limitations. See 15 U.S.C. § 1640(e). On appeal, Dawkins contends
that limitations was tolled because Sears has been in continuous
violation of the Truth-in-Lending Act. Specifically, Dawkins
maintains that Sears continues to run afoul of § 1666(a) of the
Act, which details procedures that a creditor such as Sears must
follow to resolve alleged billing errors. Dawkins's assertion,
however, is not persuasive because Sears is not, and has never
been, in violation of 15 U.S.C. § 1666(a).
To trigger a creditor's obligation to investigate and verify
the disputed billing statement, a consumer must send written notice
to a creditor of the alleged error. 15 U.S.C. § 1666(a). This
notice must be received by the creditor within 60 days of the
creditor's transmission of the statement containing the alleged
error. See 15 U.S.C. § 1666(a). Further, the applicable
regulation (known as "Regulation Z") specifies that the 60-day
period begins to run "after the creditor [has] transmitted the
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first periodic statement that reflects the alleged billing error."
12 C.F.R. § 226.13(b)(1) (emphasis added); see also Pinner v.
Schmidt, 805 F.2d 1258, 1264 (5th Cir.1986) (holding that the 60-
day notice period begins to run "when a disputed statement is first
received"), cert. denied, 483 U.S. 1022, 1032, 107 S.Ct. 3267,
3276, 97 L.Ed.2d 766, 780 (1987). Upon the timely receipt of the
consumer's written notice, the creditor must investigate and verify
the disputed statement pursuant to 15 U.S.C. § 1666(a). See
American Express Co. v. Koerner, 452 U.S. 233, 236, 101 S.Ct. 2281,
2283-84, 68 L.Ed.2d 803 (1981). Dawkins contends that Sears has
been in continuous violation of § 1666(a) because it has not taken
the appropriate action set forth in that section.
Dawkins's contention is not persuasive, however, because he
did not provide Sears notice within the 60-day period; he received
the first statement containing the alleged error on August 17,
1991, and he responded on November 13, 1991. Therefore, Dawkins
failed to trigger Sears's obligations under § 1666, and Sears
cannot be held liable for violations of that section.1 Because
1Dawkins contends on appeal that he complied with the Act's
60-day period because he sent a second letter to Sears, dated
December 31, 1991, which was received by Sears within 60 days of
Dawkins's receipt of a second statement sent by Sears, dated
December 5, 1991, containing the alleged billing error. Dawkins
asserts that the Act itself does not require, on its face, that the
creditor receive notice within 60 days of sending the first
statement containing the alleged error. He concedes, however, that
§ 226.13(b)(1) of Regulation Z does specify that the first
statement containing the alleged error is the triggering event.
Dawkins nevertheless argues that this Court should disregard
Regulation Z, which was promulgated by the Federal Reserve Board,
because it is "demonstrably irrational." See Ford Motor Credit Co.
v. Milhollin, 444 U.S. 555, 565, 100 S.Ct. 790, 796-97, 63 L.Ed.2d
22 (1980) ("Unless demonstrably irrational, Federal Reverse Board
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Sears is not, and has never been in violation of § 1666, the
statute of limitation was not tolled.
The statute of limitations on Dawkins's Truth-in-Lending Act
claims2 began to run sometime in late 1991 when Dawkins first
learned of Sears's actions and when he initially hired an attorney.
Because Dawkins did not file his complaint until May 19, 1995, the
statute of limitations has long since run.
II. DEFAMATION
Dawkins alleges that the district court erred in dismissing
his defamation claim. The first two elements of a defamation claim
in Mississippi are: "(1) a false and defamatory statement
concerning the plaintiff; (2) an unprivileged publication to a
third party." Blake v. Gannett Co., Inc., 529 So.2d 595, 602
(Miss.1988). A statement is qualifiedly privileged if it is
made in good faith on any subject matter in which the person
communicating has an interest, or in reference to which he has
a duty, if made to a person having a corresponding interest or
duty, even though it contains a matter which, without the
privilege, would be actionable.
Burris v. South Cent. Bell Tel. Co., 540 F.Supp. 905, 910
(S.D.Miss.1982) (applying Mississippi law); accord J.C. Penney Co.
v. Cox, 246 Miss. 1, 148 So.2d 679, 682 (1963). No evidence
suggests that Sears acted in bad faith, and Sears's statements to
Equifax fit the above definition of qualified privilege. As such,
staff opinions construing [the Truth-in-Lending Act] or Regulation
should be dispositive...."). Because we reject Dawkins's
contention that § 226.13(b)(1) of Regulation Z is "demonstrably
irrational," we conclude that Dawkins failed to trigger Sears's
duties under § 1666.
2Dawkins has alleged more than one violation of the Act.
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Dawkins has failed to prove the second element of defamation, and
his claim must therefore fail.
III. INTENTIONAL INFLICTION OF EMOTIONAL DISTRESS
Finally, Dawkins alleges that he is entitled to recovery for
intentional infliction of emotional distress because Sears
"spitefully" continues to report to the credit reporting agencies
that Dawkins has a delinquent account. Although the district
court, in its Memorandum Opinion, did not provide reasons for
dismissing Dawkins's intentional infliction of emotional distress
claim, the court's Final Judgment makes it clear that the court
granted Sears's summary judgment motion in its entirety, thus
necessarily encompassing the intentional infliction of emotional
distress claim.
To recover for intentional infliction of emotional distress,
a plaintiff must prove that the defendant's conduct was "wanton or
willful and that it would evoke outrage or revulsion." Peoples
Bank and Trust Co. v. Cermack, 658 So.2d 1352, 1365 (Miss.1995)
(emphasis omitted). Dawkins presents no evidence to create an
issue of fact that Sears acted "spitefully" or even unreasonably in
light of the facts of the instant case, and it cannot be said that
Sears's conduct evokes outrage or revulsion. Thus, his claim for
intentional infliction of emotional distress must also fail.
CONCLUSION
For the above reasons, the district court's order granting
summary judgment in favor of Sears is AFFIRMED.

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