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IN THE COMMONWEALTH COURT OF PENNSYLVANIA
Carolyn and Morris Wilson,
:

Petitioners

:




:
v.


:




:
Pennsylvania Human Relations
:
Commission,


: No. 1013 C.D. 2004



Respondent : Argued: February 3, 2005
BEFORE: HONORABLE BERNARD L. McGINLEY, Judge
HONORABLE
ROCHELLE
S. FRIEDMAN, Judge

HONORABLE JAMES R. KELLEY, Senior Judge
OPINION NOT REPORTED
MEMORANDUM OPINION
BY JUDGE McGINLEY

FILED: March 23, 2005


Morris Wilson and Carolyn Wilson (the Wilsons) petition for review
from an order of the Pennsylvania Human Relations Commission (PHRC) that
awarded Keith and Yvonne Johnson (the Johnsons) $25,000 each in compensatory
damages for embarrassment and humiliation, $1,104 for expenses, and a $1,500
civil penalty pursuant to the Pennsylvania Human Relations Act (PHRA)1.


The Hearing Examiner made the following pertinent findings of fact:

1. On or about October 17, 2001, Complainants, Keith
and Yvonne Johnson, filed a PHRC Complaint against
Respondents, Morris and Carol Wilson ....
. . . .
3. On March 28, 2002, PHRC Motions Commissioner . . .
issued a Rule to Show Cause which, in effect, notified
the Respondents [the Wilsons] that they had until April

1 Act of October 27, 1955, P.L. 744, as amended, 43 P.S. §§ 951-963.

26, 2002 to file an answer to the Complainants'
complaint . . . .
4. The Respondents [the Wilsons] did not file an answer .
. . .
. . . .
6. By order dated May 21, 2002, the PHRC found the
Respondents [the Wilsons] liable for harassing the
Complainants [the Johnsons] with the purpose of
deterring the Complainants [the Johnsons] from
occupying their residence . . . and that such actions were
taken because Keith Johnson is an African American and
Yvonne Johnson is Chinese.
7. On September 23, 2002, the PHRC approved this case
for a public hearing on the limited issue of what, if any,
damages are appropriate.
. . . .
9. The PHRC's May 21, 2002, finding of liability was
based on the allegations of the ... complaint which
include:

On or about April, 2001, and or until present, the
Respondent(s) [the Wilsons] have threatened, made false
animal control reports, interfered with the quiet, peaceful
enjoyment of our home, attempted to interfere with our
fair housing rights and made many racially derogatory
references exhibiting a racial preference and or limitation
at our residence ...on the basis of our race, African ­
American, Chinese, and Chinese/African American.
. . . Since moving to the subject property, the respondent
[the Wilsons] neighbors have threatened us by stating
that "I'll shoot you niggers" and intentionally
encouraging their dog to come onto our property in order
to attack our twenty year old son.
The respondent neighbors [the Wilsons] have
convinced other Caucasian neighbors to also infringe on
our property by spreading rumors, parking in from [sic]
of our house even though they have driveways, and
blowing and sweeping leaves onto our property.

2


The respondent's [the Johnsons'] son Chad has
called us niggers, cunt, black bitch, told us to go back to
where we came from and made threats of physical
violence against our family.
The respondent, Carol [Johnson] indicated to me
that she did not like oriental people and encourages and
tolerates the behavior of the neighbors and her son in
violating our rights . . . .

Recommendation of Permanent Hearing Examiner, Findings of Fact Nos. 1, 3-4, 6-
7, and 9 at 2-3.


A public hearing on the issue of appropriate damages was held on July
11, 2003, before the Permanent Hearing Examiner. Yvonne Johnson testified that
the Wilsons' son, Chad, called Yvonne Johnson's mother a "Chinese Chink-
Bitch," and stated "I'm going to get my gun if you Niggers don't leave Stanton
Heights." Notes of Testimony, July 11, 2003 (N.T.) at 21-22, 97, 114;
Supplemental Reproduced Record (S.R.R.) at 21b-22b, 97b, 144b. Yvonne
Johnson also testified that Chad Wilson called her and her daughter, Jesse,
"niggers and cunts." N.T. at 22-23; S.R.R. at 22b-23b. Morris Johnson called her
husband, Kevin Johnson, "Nigger." N.T. at 97; S.R.R. at 97b.


Yvonne Johnson further testified that the Wilsons and their neighbors
heckled and laughed at the Johnsons, and brought their dogs on her property just to
defecate. N.T. at 25, 32-33; S.R.R. at 25b, 32b-33b. She testified that she finally
erected a fence around her yard to keep the dogs off her property. Yvonne Johnson
testified that the Wilsons made false animal control reports which required her to
appear in court. N.T. 83; S.R.R. at 83b. She also testified that the Wilsons and
other neighbors parked their cars in front of the Johnsons' driveway and blocked it,
3

even though they have their own driveways. N.T. at 20, 89; S.R.R. at 20b, 89b.
She testified that she and her husband felt trapped in her own home, and that she
and her husband took turns sleeping at night because they feared something would
happen. N.T. at 33-34; S.R.R. at 33b-34b.


Keith Johnson testified that both Morris and Chad Wilson called him
a "nigger" and "black mother fucker" and stated "we are going to make you
move." N.T. at 121, 123; S.R.R. at 212b, 123b. Keith Johnson stated this
occurred "just about every day." N.T. at 123; S.R.R. at 123b. He testified that he
became depressed, and had to take medication for his depression.


The Hearing Examiner concluded that the Wilsons' course of conduct
represented "deeply imbedded individual racist tactics reflecting a desire to
ultimately exclude and expel the Johnsons from the neighborhood." Hearing
Recommendation of Permanent Hearing Examiner at 11. (Emphasis added). The
Hearing Examiner recommended that the Johnsons each be awarded $5,000 in
compensatory damages for the humiliation and embarrassment they suffered, and
that the Johnsons be awarded $1,104 for expenses. The Hearing Examiner also
recommended the assessment of a civil penalty against the Wilsons in the amount
of $1,500 for their violation of the PHRA.


The Hearing Examiner's findings of fact, conclusions of law and
recommendations were subsequently adopted, almost in their entirety, by the
PHRC. The PHRC issued an order requiring the Wilsons to cease and desist from
engaging in discriminatory housing practices and requiring the Wilsons, jointly and
severally, to pay the Johnsons $25,000.00 in compensatory damages (instead of the
$5,000 recommended by the Hearing Examiner) for humiliation and
4

embarrassment. The order also required the Wilsons to pay the Commonwealth of
Pennsylvania a civil penalty pursuant to Section 9(f)(2)(i) of the PHRA in the
amount of $1,500.00:

The Wilson's humiliating and menacing campaign of
harassment and intimidation not only damaged the self-
esteem of the Johnsons, but enduring the series of hurtful
incidents caused the Johnsons to worry about nearly
every aspect of their lives. The Johnsons went so far as
to take turns sleeping for fear of their safety in their
home. Indeed the Johnsons feared for their lives.
In light of the extreme embarrassment and humiliation
Keith and Yvonne Johnson endured as a result of the
Wilsons' discriminatory campaign, I conclude that Keith
and Yvonne Johnson are each entitled to compensation in
the amount of $25,000.00 for the humiliation and
embarrassment they suffered . . . .
. . . .
The nature and circumstances of the Wilsons' actions
certainly merit a $1500.00 civil penalty . . . .

Opinion and Recommendation of Commissioner, March 2, 2004, at 13-14.


On March 23, 2004, the PHRC signed an Order which approved and
adopted the Commissioner's Recommendation.


The Wilsons raise one issue on appeal2: Whether the PHRC abused its
discretion when it awarded damages to the Johnsons in excess of the limits set

2 This Court's review of the PHRC's decision is limited to determining whether it
committed a constitutional violation or an error of law or whether its relevant findings of fact
were supported by substantial evidence. City of Pittsburgh v. Commission on Human Relations
of City of Pittsburgh, 444 A.2d 182 (Pa. Cmwlth. 1982).
5

forth in PHRA where the Wilsons had not committed any previous discriminatory
practices?


The Wilsons misconstrue the damage provision of the PHRA. The
limit of $10,000 for a first offense applies only to a civil penalty found at Section
9(f)(2)(i)3 of the PHRA, 43 P.S. § 959(f)(2)(i). The $1,500 penalty imposed was
well within that limit.


The PHRC also awarded the Johnsons $50,000 in compensatory
damages. The Wilsons did not preserve any issue concerning the excessiveness of
the $50,000 compensatory damages award, other than to incorrectly assert in the
Statement of Questions Presented that the compensatory damages award exceeded
the limits set in the PHRA. Therefore, any challenge to the excessiveness or
"outrageousness" of the $50,000 compensatory damage award, itself, was waived.


Assuming arguendo, that the Wilsons had properly raised this issue,
this Court would find it to be without merit.


Pursuant to Section 9(f)(1) of the PHRA, the PHRC is authorized to
award damages for embarrassment and humiliation. Unlike the penalty provision,
there is no dollar limit on the amount:

If, upon all the evidence at the hearing, the Commission
shall find that a respondent has engaged in or is engaging

3 Section 9(f)(2)(i) of the PHRA provides that "[s]uch order may also assess a civil
penalty against the respondent in a complaint of discrimination filed under sections 5(h) or 5.3 of
this act . . . in an amount not exceeding . . . ($10,000) if the respondent has not been adjudged to
have committed any prior discriminatory practice."
6

in any unlawful discriminatory practice as defined in this
act ... the Commission may award actual damages,
including damages caused by humiliation and
embarrassment, as, in the judgment of the Commission,
will effectuate the purposes of this act, and including a
requirement for report of the manner of compliance.
43 P.S. §959(f)(1).


The goal of the PHRA is to make persons whole for injuries suffered
as a result of discrimination. Hoy v. Angelone, 554 Pa. 134, 720 A.2d 745 (1998).
The PHRC's authority to fashion remedies under the Act is entitled to great
deference. Allison v. Pennsylvania Human Relations Commission, 716 A.2d 689
(Pa. Cmwlth. 1998); Consolidated Rail Corp. v. Pennsylvania Human Relations
Commission, 582 A.2d 702 (Pa. Cmwlth. 1990).


In New Corey Creek Apartments, Inc. v. Pennsylvania Human
Relations Commission, 865 A.2d 277 (Pa. Cmwlth. 2004), this Court recently
upheld a $25,000 compensatory damages award by the PHRC in favor of an
African-American tenant for embarrassment and humiliation arising from
landlord's race discrimination. There, Stephanie Gates (Gates), an African
American woman, entered into a one-year lease with New Corey Creek
Apartments. During an argument with Gates regarding a visit by her stepson, the
apartment manager stated to her "this is the reason why Niggers shouldn't live in a
complex like this" and "that's why monkeys deserve to be back in Africa." The
apartment manager also called the police four separate times complaining that
Gates, her family and her guests were either too loud or fighting. Gates was never
charged, and two of the police reports reflected that the complaints were
unfounded. In addition, on several occasions, the apartment manager told Gates'
guests to go inside, and stated that Gates' visiting nieces and daughter, all of whom
7

were African American, were not allowed to play outside the building. When New
Corey Creek refused to renew Gates' lease, she filed a complaint with the PHRC
alleging race discrimination in housing under Sections 5(h)(1) and 5(h)(3) of the
PHRA.


Based on the above, the Hearing Examiner concluded that Gates
presented direct evidence of discriminatory conduct. The Hearing Examiner's
findings of fact, conclusions of law and recommendations were subsequently
adopted by the PHRC which then issued an order requiring New Corey Creek to
cease and desist from engaging in discriminatory housing practices and awarded
Gates $25,000.00 for compensatory damages for humiliation and embarrassment.
The PHRC also imposed a civil penalty pursuant to Section 9(f)(2)(i) of the PHRA.


On appeal, New Corey Creek argued, inter alia, that Gates failed to
present sufficient evidence to support the PHRC's $25,000.00 compensatory
damage award and that the PHRC therefore committed an abuse of discretion.
This Court held:

Once a finding of discrimination is made, the
decision as to the appropriate amount of an award is
extremely fact-specific. As such, evidence regarding both
the nature of the discriminatory conduct and the victim's
reaction thereto is key.
Here, the Commission credited Gates' testimony
that she wanted to cry when confronted with [the
apartment manager's] racial slurs, that [he] took
everything from her as a black individual and as a
mother, that she was under stress, that she could not
understand why [he] was treating her poorly and that she
felt like [he] treated her as less than a human. Moreover,
the Commission credited corroborating testimony from
Gates' friend and from Gates' mother indicating that
8

Gates contemporaneously communicated her humiliation
regarding [the apartment manager's] actions to them.
We will not disturb a remedial order of the
Commission unless it constitutes a patent attempt to
achieve ends that cannot fairly be said to effectuate the
policies of the Act. Consolidated Rail Corp. Therefore,
we find that the record supports the Commission's
$25,000.00 award for humiliation and embarrassment
based on the nature of the discriminatory conduct in
addition to [Gates'] testimony and that of her friends and
family.

New Corey Creek Apartments, 865 A.2d at 282.



In the present controversy, the PHRC found:
The record demonstrates an unrelenting and
heartless campaign designed to drive the Johnson's from
their home. The Wilson's (sic) cruel campaign
dominated the Johnson's (sic) lives for an extended
period of time. In effect, the Johnson's were captives in
their home, and when outside, they were exposed to
many varied indignities at the hands of the Wilsons.
Keith and Yvonne Johnson felt frustrated and
embarrassed, both because it affected them and how it
affected their entire family and their friends.
Opinion and Recommendation of Commissioner, March 2, 2004, at 13-14.


Here, as in New Corey Creek, the record supports the PHRC's
$25,000.00 award for humiliation and embarrassment based on the egregious
nature of the Wilson's discriminatory conduct and the compelling testimony of the
Johnson family.

9


For the foregoing reasons, the order of the Pennsylvania Human
Relations Commission is affirmed.4

____________________________




BERNARD L. McGINLEY, Judge






4 In response to the dissent, the majority points out that our Supreme Court in Riedel v.
Human Relations Commission of City of Reading, 559 Pa. 34, 739 A.2d 121 (1999), previously
rejected this Court's attempt to raise sua sponte the issue of whether a local human relations
commission lacked authority to enact and enforce an Ordinance prohibiting unlawful
discriminatory housing practice through interference with quiet enjoyment of apartment. The
Supreme Court concluded that the commission "clearly had jurisdiction over the general subject
matter presented by this case, i.e., whether an unlawful housing practice has been committed."
Riedel, 559 Pa. at 40, 739 A.2d at 124. The issue, the Supreme Court explained, involved the
commission's authority or power to order a certain result, not its jurisdiction. Because the
defendant did not challenge the commission's authority to act, the Supreme Court held that this
issue was not properly preserved for appellate review. Therefore, this Court was found to have
improperly reversed the trial court's order on the basis of a waived issue that was raised sua
sponte.
In this case, the dissent argues that the PHRC did not have jurisdiction to determine
whether the conduct at issue violated the PHRA since the PHRA only proscribes discriminatory
conduct "during the search, application, financing, sale or rental of housing." According to
Riedel, this issue involves the PHRC's authority to act, not its jurisdiction. Clearly, the PHRC
had jurisdiction over the general subject matter presented by this case, i.e., whether an unlawful
housing practice was committed. See Riedel. The Wilsons did not preserve this issue on appeal
and, because it is not a jurisdictional issue, it may not be addressed sua sponte.



10

IN THE COMMONWEALTH COURT OF PENNSYLVANIA
Carolyn and Morris Wilson,
:

Petitioners

:




:
v.


:




:
Pennsylvania Human Relations
:
Commission,


: No. 1013 C.D. 2004

Respondent

:

O R D E R


AND NOW, this 23rd day of March, 2005, the order of the
Pennsylvania Human Relations Commission in the above-captioned case is
affirmed.
____________________________




BERNARD L. McGINLEY, Judge




IN THE COMMONWEALTH COURT OF PENNSYLVANIA

Carolyn and Morris Wilson,
:

Petitioners
:




:

v.


: No. 1013 C.D. 2004




:
Pennsylvania Human Relations
: Argued: February 3, 2005
Commission,
:

Respondent
:
BEFORE: HONORABLE BERNARD L. McGINLEY, Judge
HONORABLE
ROCHELLE
S. FRIEDMAN, Judge

HONORABLE JAMES R. KELLEY, Senior Judge
OPINION NOT REPORTED
DISSENTING OPINION
BY SENIOR JUDGE KELLEY

FILED: March 23, 2005


I respectfully dissent. I believe that the Pennsylvania Human
Relations Commission (PHRC) did not have subject matter jurisdiction to
adjudicate the Johnsons' complaint against the Wilsons.5

The PHRC is a creature of statute; therefore, its subject matter
jurisdiction is defined solely by statute. See Pennsylvania Human Relations
Commission v. St. Joe Minerals Corporation, 476 Pa. 302, 382 A.2d 731 (1978).
In its decision, without citing to any authority, the PHRC states as follows:
While the housing provisions of the [Pennsylvania
Human Relations Act] emphasize protecting home

5 A court may, at any time, raise the issue of an agency's jurisdiction sua sponte.
Blackwell v. State Ethics Commission, 523 Pa. 347, 358, 567 A.2d 630, 636 (1989) (issues
concerning an agency's jurisdiction are never waived and can be raised sua sponte by the court.)

seekers against discrimination in gaining access to
housing, it also prohibits discrimination against families
once they occupy their housing. All must be afforded the
right to live where they wish, and discriminatory
resistance to such civil rights must have a forum for
redress.

Reproduced Record (R.R.) at 10a. However, contrary to the PHRC's statement, the
provisions of the PHRA do not specifically address the right to reside in housing
free from discriminatory conduct of others. See Reidel v. The Human Relations
Commission of the City of Reading, 756 A.2d 142 (Pa. Cmwlth. 2000), petition for
allowance of appeal denied 566 Pa. 689, 784 A.2d 121 (2001). As pointed out by
this Court in Reidel, "[r]ather, the . . . PHRA proscribe[s] discriminatory conduct
during the search, application, financing, sale or rental of housing." Id. at 145. As
previously stated by our Supreme Court:
We are not unmindful of the legislative mandate to
broadly construe the provisions of the Human Relations
Act to effectuate its purpose, that purpose being to assure
equal opportunity to every individual regardless of race,
age, sex, or national origin. 43 P.S. §952(b) (Supp. 1977-
78). We may not, however, under the pretext of
effectuating that intent, or of favoring the public interest
over the private interest . . . , ignore the letter of the
statute or well settled principles concerning the scope of
an agency's power.

St. Joe Minerals, 476 Pa. at 312, 382 A.2d at 736.

While I agree with the PHRC that all must have a forum for redress
for the discriminatory conduct of others which interferes with the enjoyment of
one's housing accommodations, the PHRA simply does not provide that forum.
"[N]either the [PHRC] nor the courts can provide such protections absent a proper
JRK-13

legislative mandate."6 Pennsylvania Human Relations Commission v. Borough of
Bendersville, 357 A.2d 236 (Pa. Cmwlth. 1976). The forum for such redress is
therefore at common law.

Thus, I would vacate the PHRC's order as it was without jurisdiction
to entertain the Johnsons' complaint against the Wilsons.7
_________________________________




JAMES R. KELLEY, Senior Judge


6 I recognize that the regulations promulgated by the PHRC pursuant to the PHRA
provide that it is an unlawful discriminatory activity to interfere with persons in their enjoyment
of a housing accommodation and that the PHRC may assume jurisdiction over a such a claim.
However, I believe that the regulation is invalid as it goes beyond the parameters of the PHRC's
subject matter jurisdiction as that jurisdiction is defined by statute. It is well settled that the rules
adopted by an administrative agency are binding upon a reviewing court as part of the statute as
long as they are "'(a) within the granted power, (b) issued pursuant to the proper procedure, and
(c) reasonable.'" Bailey v. Zoning Board of Adjustment of the City of Philadelphia, 569 Pa. 147,
161, 801 A.2d 492, 501 (2002) (quoting Pennsylvania Human Relations Commission v.
Uniontown Area School District, 455 Pa. 52, 77, 313 A.2d 156, 169 (1973)).
7 In addition, if I were to believe that the PHRC had jurisdiction over the instant
complaint, I would remand the matter to the PHRC based on the conclusion that the PHRC
abused its discretion in fashioning the award. I believe that in determining the proper award to
remedy discriminatory conduct, the PHRC should take into consideration the offender's ability to
pay. My review of the record in this matter reveals that the PHRC failed to consider that factor.
JRK-14

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